VitalSource Review

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VitalSource Review: VitalSource Pros & Cons

VitalSource (vitalsource.com) is a very popular textbook rental which competes against other textbook rentals like Cengage, Thriftbooks, Textbooks.com, eFollett and eCampus.com. Based on our in-depth VitalSource review, when compared to its competitors, VitalSource ranks as one of the top-performing brands in its category, with an overall ranking of #7 out of 35 total brands. Read the full Vitalsource.com review below for more details.

  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Free use: Is each store free? Is each store free to use?
  • Textbook rentals: Does each store have textbook rentals? Can I rent textbooks from each store?
  • Buyback policies: Does each store buy back books? Can I sell my textbooks back to each store?
  • Reliability: How reliable is each store? How would you rate each store's reliability against its competitors?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • Price transparency: How much does each store cost? Does they offer a pricing chart? Does each store publish a price chart? How much does each store cost?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Live chat: Does each store offer live chat support? each store's live chat support?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Shipping to Canada: Does each store ship to Canada? Can each store deliver to Canada?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

VitalSource's strengths are:

  • Good product guarantee details
  • Good dependability details
  • Good customer support details
  • Offers textbook rentals services details
  • Offers free return policies details
  • View 8 more strengths

Knoji has 40 VitalSource reviews and ratings as of November 27, 2020. Knoji editors and the Knoji shopper community have reviewed VitalSource and compared it against 0 top brands, reviewing VitalSource based on product and store features such as product guarantee, free use and textbook rentals services. Knoji reviews and ranks Vitalsource.com and other textbook rentals based on how many features each offers and based on a 5-star rating scale. Based on these factors and 40 VitalSource reviews, VitalSource earns an overall score of 4.4 out of 5.0 points. VitalSource offers 1 total features such as textbook rentals, free returns & exchanges and international shipping. VitalSource's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

VitalSource FAQ

Pricing & Discount Policies

Does VitalSource maintain its own coupon page?

Does VitalSource offer discounts to AARP members?

Does VitalSource offer a military discount?

Does VitalSource have a student discount?

Does VitalSource price match?

VitalSource birthday discount?

Does VitalSource have a senior discount policy?

VitalSource teacher discount?

Does VitalSource accept competitors' coupons?

Does VitalSource support coupon stacking?

Does VitalSource ever have sales or promotional events?

Does VitalSource have a Black Friday Ads page?

Does VitalSource have a Cyber Monday ad this year?

Shipping & Returns Policies

Does VitalSource offer free returns & exchanges?

VitalSource international shipping?

Does VitalSource have in-store pickup?

Payment Options

Does VitalSource accept PayPal?

VitalSource debit card support?

Does VitalSource accept Apple Pay?

Can I use Amazon Pay at VitalSource?

Does VitalSource take Shop Pay?

Does VitalSource take Alipay?

Financing Options

Does VitalSource accept Affirm financing?

Does VitalSource take Afterpay financing?

Does VitalSource support Sezzle financing?

Does VitalSource take QuadPay?

Does VitalSource accept Splitit financing?

VitalSource GreenSky financing support?

Does VitalSource accept Snap Finance?

Customer Service Features

Does VitalSource accept gift cards or e-gift cards?

Can I get my money back if I'm not satisfied with my VitalSource purchase?

VitalSource loyalty or rewards program?

Does VitalSource publish a price chart? How much does VitalSource cost?

VitalSource's live chat support?

How do I contact VitalSource?

VitalSource social media pages?

Website Features

Is VitalSource a secure website? Do they respect users' privacy?

Product & Service Features

Is VitalSource free?

Does VitalSource have textbook rentals?

Does VitalSource buy back books?

How much does VitalSource cost vs. competitors?

Marketing Programs

Does VitalSource offer an affiliate program?

Other Features

Can VitalSource deliver to Canada?

Is VitalSource considered an ethical brand?

vitalsource.com
Rated 4.4 - 40 reviews
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About VitalSource

VitalSource is a large company operating the e-commerce site vitalsource.com. VitalSource sells its products and services in the textbook rentals industry. VitalSource is a less active brand when it comes to discounting and offering coupons. VitalSource has a mix of reviews among shoppers on Knoji, with 40 ratings and an average rating of 2.9 stars. VitalSource scores very well compared to other brands in the textbook rentals industry, providing 11 e-commerce features to better serve its customers.

VitalSource's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Our review: VitalSource offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. VitalSource free return policies review
International Shipping:
Yes
Our review: VitalSource offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Vitalsource.com international shipping policies review
Curbside Pickup:
No
Our review: It appears that VitalSource may not offer curbside pickup currently. Vitalsource.com in-store pickup review
Payment Options
PayPal:
No
Our review: It appears that VitalSource may not accept PayPal currently. VitalSource PayPal support review
Debit & Prepaid Cards:
No
Our review: It appears that VitalSource may not accept debit & prepaid cards currently. VitalSource debit & prepaid card support review
Apple Pay:
No
Our review: It appears that VitalSource may not accept Apple Pay currently. VitalSource Apple Pay review
Amazon Pay:
No
Our review: It appears that VitalSource may not accept Amazon Pay currently. Vitalsource.com Amazon Pay review
Shop Pay:
Our review: Our team is still researching VitalSource's Shop Pay support. Check back soon for update. Vitalsource.com Shop Pay review
Alipay:
Our review: Our team is still researching VitalSource's Alipay support. Check back soon for update. Vitalsource.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that VitalSource may not offer official coupons page currently. VitalSource official coupons support review
AARP Discounts:
No
Our review: It appears that VitalSource may not offer AARP discounts currently. VitalSource AARP discount policies review
Military Discounts:
No
Our review: It appears that VitalSource may not offer military discounts currently. VitalSource veteran's discount policies review
Student Discounts:
No
Our review: It appears that VitalSource may not offer student discounts currently. VitalSource student discounts review
Price Matching:
No
Our review: It appears that VitalSource may not offer price matching currently. VitalSource price adjustment policies review
Birthday Discounts:
No
Our review: It appears that VitalSource may not offer birthday discounts currently. Vitalsource.com birthday discounts review
Senior Discounts:
No
Our review: It appears that VitalSource may not offer senior discounts currently. VitalSource senior discounts review
Teacher Discounts:
No
Our review: It appears that VitalSource may not offer teacher discounts currently. VitalSource teacher discounts review
Competitor Coupons:
No
Our review: It appears that VitalSource may not accept competitor coupons currently. Vitalsource.com competitor coupons review
Coupon Stacking:
No
Our review: It appears that VitalSource may not allow coupon stacking currently. Vitalsource.com coupon stacking policies review
Sales Events:
No
Our review: It appears that VitalSource may not offer sales events currently. VitalSource sales and promotions review
Black Friday Ads Page:
No
Our review: It appears that VitalSource may not offer Black Friday Ads Page currently. Vitalsource.com Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that VitalSource may not offer Cyber Monday sales currently. Vitalsource.com Cyber Monday page review
Customer Service Features
Gift Cards:
No
Our review: It appears that VitalSource may not offer gift cards currently. VitalSource gift cards review
Money-back Guarantee:
Yes
Our review: VitalSource offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. VitalSource money-back guarantee policy review
Loyalty Programs:
No
Our review: It appears that VitalSource may not offer loyalty programs currently. VitalSource loyalty programs review
Price Transparency:
No
Our review: It appears that VitalSource may not offer price transparency currently. VitalSource pricing information review
Live Chat:
Our review: Our team is still researching VitalSource's live chat support. Check back soon for update. Vitalsource.com live chat review
Contact Information:
Yes
Our review: VitalSource offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Vitalsource.com contact information review
Social Media Pages:
Yes
Our review: VitalSource offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Vitalsource.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that VitalSource may not accept Affirm financing currently. Vitalsource.com Affirm financing support review
Afterpay Financing:
No
Our review: It appears that VitalSource may not accept Afterpay financing currently. VitalSource Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that VitalSource may not accept Sezzle financing currently. VitalSource Sezzle financing review
QuadPay Financing:
No
Our review: It appears that VitalSource may not accept QuadPay financing currently. VitalSource QuadPay financing support review
Splitit Financing:
No
Our review: It appears that VitalSource may not accept Splitit financing currently. Vitalsource.com Splitit financing support review
GreenSky:
Our review: Our team is still researching VitalSource's GreenSky financing support. Check back soon for update. Vitalsource.com GreenSky review
Snap Finance:
Our review: Our team is still researching VitalSource's Snap Finance support. Check back soon for update. Vitalsource.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: VitalSource offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. VitalSource website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: VitalSource does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. VitalSource affiliate marketing programs review
View all features

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