VitalSource FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Other Features

Rated 3.9 - 32 reviews

About VitalSource

VitalSource is a major textbook rentals company operating the e-commerce site vitalsource.com. VitalSource sells its products and services in the textbook rentals vertical, offering discounts and promo codes to its customers infrequently. VitalSource has good ratings among shoppers on Knoji, with 32 ratings and an average rating of 3.9 stars. VitalSource scores well compared to other brands in the textbook rentals industry, providing 9 e-commerce features to better serve its customers.

VitalSource's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
VitalSource offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Yes
VitalSource offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that VitalSource may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that VitalSource may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that VitalSource may not accept Apple Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that VitalSource may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that VitalSource may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that VitalSource may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that VitalSource may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that VitalSource may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that VitalSource may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that VitalSource may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
VitalSource offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that VitalSource may not offer gift cards currently. Read full answer >>
Price Transparency:
Maybe
It appears that VitalSource may not offer price transparency currently. Read full answer >>
Customer Reviews:
Maybe
It appears that VitalSource may not offer customer reviews currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that VitalSource may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
VitalSource offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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